Could you prove it at your fourth-worst site?
Your flagship will be fine. It's the site that's had three managers this year, where the procedures are in a folder somebody put somewhere, and nobody's run a drill since the spring.
Why an estate is different from a single venue
A single venue can do all of this with free templates and a ring binder, and we'd tell them to. The official ProtectUK material is good and it's free.
The hard part with an estate is knowing what's been done. With one site you can see for yourself. With forty, you're relying on forty people to do something nobody's chasing them for, while they're short-staffed, for a law that hasn't started yet. Writing the procedures is the easy bit.
Managed or tenanted. In a managed house you're the responsible person. In a tenanted or leased house it's usually the licensee, and the duty isn't yours at all. Most bigger estates are a mix, so some sites are your legal problem and the rest are only a commercial one. Work this out before anything else.
What you get
- Procedures at every site, built from the Home Office standard tier guidance. Nobody writes from scratch, and every site says the same thing.
- Training recorded against names. Staff do the free official ACT Awareness course. Musterlog records who did it, when, and against which version of the procedures.
- Drill and review logs, dated, with photos. If a drill wasn't written down, an inspector will treat it as not having happened.
- A group dashboard. Every site, its current status, and which sites have gone quiet.
- One export per site, produced on the spot, covering what an inspector will ask for.
Why it works on the ground
Two choices, both about getting sites to use it.
First, site managers never see an invoice. The licence is bought centrally by the organisation that carries the duty, so you don't need forty people to each agree to spend money. That's where per-venue subscriptions usually fall down.
Second, we didn't build training content. ACT Awareness is free, official, and more trusted than anything we could write. Musterlog just records that it's been done, so there's nothing new for your people to learn and nothing for your training team to sign off.
Who it suits
Managed hospitality and leisure estates where most sites are well over 200 on a busy night, and where one person at head office would be answering the questions. Pubs and bars, restaurant groups, hotels with function space, bowling and activity venues, late-night operators, and events businesses with fixed sites.
It suits you less if you're mostly tenanted, because then the duty sits with your licensees. We're still happy to talk, but it's a different job: supporting tenants rather than meeting your own duty. Plenty of operators will want to do it anyway, the same way they already run tenant training on licensing and food safety.
One annual licence for the group, from £2,400 a year for five to twenty venues. You don't pay per site. Full pricing, with a comparison against the cheaper single-venue tools.
Start with the numbers
Before talking about software, it helps to know how much of this is yours. The estate view takes three numbers you already know and shows the premises where the duty is yours, the responsible persons you'll need to name, and the total exposure.
We're taking three groups by 30 October 2026, free until April 2027. The list closes then because November is when the build is briefed, and the pilots are what shape it. A pilot is a one-paragraph letter of intent, not a contract, so either side can walk away. Talk about a pilot.