Could you prove it at your fourth-worst site?
Your flagship is fine. It always is. The problem is the site that has had three managers in a year, where the procedures are in a folder somebody put somewhere, and where nobody has run a drill since the spring.
Why an estate is a different problem from a venue
A single venue can do all of this with free templates and a ring binder, and we would tell them to. The official ProtectUK material is genuinely good and it costs nothing.
What does not scale is knowing. With one site you know, because you are standing in it. With forty you are relying on forty people to have done something that nobody is chasing them for, in a month when they are short-staffed, for a law that has not started yet. The procedures are the easy part. The knowing is the job.
Managed or tenanted. In a managed house you are the responsible person. In a tenanted or leased house the licensee usually is, and the duty is not yours at all. Most sizeable estates are mixed, which means part of the portfolio is your legal problem and part of it is only your commercial problem. Settle this before anything else.
What you get
- Procedures at every site, built from the Home Office standard tier guidance, so nothing has to be written from scratch and every site is saying the same thing.
- Training recorded against names. Staff complete the free official ACT Awareness course. Musterlog records who did it, when, and against which version of the procedures.
- Drill and review logs, dated, with photographs, because a drill nobody wrote down did not happen as far as an inspector is concerned.
- A group dashboard. Every site, current status, and specifically which sites have gone quiet.
- One export per site, produced on the spot, that answers the question actually being asked.
Why it works on the ground
Two deliberate decisions, both about adoption rather than features.
The first is that site managers never see an invoice. The licence is bought centrally by the organisation that carries the duty. Nothing about adoption depends on forty separate people agreeing to spend money, which is the failure mode of every per-venue subscription.
The second is that we did not build training content. ACT Awareness is free, official, and better trusted than anything a supplier could write. Musterlog records its completion. That means there is nothing new for your people to learn and nothing for your training team to approve.
Who this fits
Managed estates in hospitality and leisure where most sites comfortably clear 200 on a busy night, and where one person at head office would be the one answering questions. Pubs and bars, restaurant groups, hotels with function space, bowling and activity venues, late-night operators, events businesses with fixed sites.
It fits less well if you are mostly tenanted, because then the duty sits with your licensees. That is still a conversation worth having, but it is a different one: supporting tenants rather than discharging your own duty. Several operators will want to do it anyway, for the same reason they already run tenant training on licensing and food safety.
One annual licence for the group, from £2,400 a year for five to twenty venues. Not a subscription per site. Full pricing, and an honest comparison with the cheaper single-venue tools.
Start by looking at the shape of it
Before any conversation about software, it is worth knowing how much of this is actually yours. The estate view takes three numbers you already know and draws the duty surface they produce: premises where the duty is yours, responsible persons you have to name, and what the aggregate exposure comes to.
Three groups are being taken before November, free of charge until April 2027. A pilot is a one-paragraph letter of intent rather than a contract, so either side can walk away. Talk about a pilot.